Article 1 - Purpose
The present conditions govern the sales by the Gtredici store (clothing store).
Article 2 - Price
The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
In case of an order to a country other than Belgium, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall under the competence of Gtredici. They will be at your expense and are your entire responsibility, both in terms of declarations and payments to the authorities and competent organizations of your country. We advise you to inquire about these aspects with your local authorities.
All orders, whatever their origin, are payable in Euros.
Gtredici reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability.
The products remain the property of the Gtredici store until the complete payment of the price.
Attention: as soon as you take physical possession of the ordered products, the risks of loss or damage of the products are transferred to you.
Article 3 - Orders
You can place an order and detail the chosen modalities, for example :
On the Internet: https://gtredici.com/
By phone at +32 478 48 30 57.
Your order will be confirmed at the latest at the time of the validation of your order.
Gtredici reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.
Article 4 - Validation of your order
Any order appearing on the Website of the store Gtredici supposes the adhesion to the present General Conditions. Any confirmation of order implies your full and entire adhesion to the present general conditions of sale, without exception or reserve.
All the data provided and the recorded confirmation will be worth proof of the transaction.
You declare to have perfect knowledge of them.
The confirmation of order will be worth signature and acceptance of the operations carried out.
A summary of the information of your order will be communicated to you via the e-mail address of confirmation of your order.
Article 5 - Payment
The fact of validating your order implies for you the obligation to pay the price indicated.
The payment of your purchases is made by bank transfer, bancontact, payment (ING, BELFIUS, KBC), debit and credit card.
Article 6 - Withdrawal
In accordance with the provisions of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
The return costs are at your expense.
In the event of exercise of the right of retractation, the Gtredici store will proceed to the refunding of the paid sums, within 14 days following the notification of your request and via the same means of payment as that used at the time of the order.
Article 7- Availability
Our products are proposed as long as they are visible on the site of store Gtredici and within the limit of available stocks. In the event of unavailability of product after placing your order, we will inform you by email. Your order will be automatically cancelled and no bank debit will be made.
Article 8 - Delivery/collection
Packages are generally dispatched within 2 days after receipt of payment. Our packages are shipped via Mondial Relay in all Belgium, France, Luxembourg, Netherlands, Germany with a tracking number, and delivered against electronic signature. You have the choice between two types of delivery: either delivery at relay points or at your home without appointment. Whichever delivery method you choose, we will send you a link to track your package online.
The products are delivered to the delivery address indicated during the ordering process.
Shipping fees include preparation and packaging costs as well as postage. Preparation costs are fixed, while shipping costs vary according to the total weight of the package. The shipping price will appear during the ordering process according to the delivery method you have chosen. We recommend that you group all your items in one order. We cannot group two orders placed separately, and shipping fees will apply to each of them.
Box sizes are appropriate and your items are properly protected.
Delivery times once the shipment has been made and after receipt of your payment will vary depending on the shipping method chosen:
- delivery in relay point: from 3 to 4 days; in case of return add the same time; storage time in relay point is 14 days
- home delivery: from 3 to 6 days; in case of return add the same period; custody time is 7 days
In case of deliveries by a carrier, the store GTREDICI can not be held responsible for late delivery due exclusively to an unavailability of the customer after several proposals for appointments.
Article 9 Return policy
The delay for a return is 14 days
The return costs are at the customer's expense.
The carrier is left to your free choice but we recommend that you use ours.
Returns must be made in packaging that offers comparable protection to the packaging of the shipment.
The goods must be intact, undamaged and unsoiled.
Refunds will be made in the form of a credit note or by a refund to your account; once the goods have been received, the refund will be made as quickly as possible with a maximum of 14 days.
Article 10 - Warranty
All our products benefit from the legal guarantee. In case of non-conformity of a product sold, it may be returned, exchanged or refunded.
All claims, requests for exchange or refund must be made by email/postal mail within 14 days of delivery.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging). The shipping costs will be refunded to you on the basis of the invoiced price and the return costs will be refunded to you on presentation of supporting documents.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal.
Article 11 - Responsibility
The products offered are in conformity with the Belgian legislation in force. The responsibility of the store Gtredici could not be committed in the event of nonrespect of the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importation or use of the products or services that you plan to order.
In addition, the Gtredici store could not be held responsible for the damages resulting from a misuse of the purchased product.
Finally, the responsibility of the boutique Gtredici could not be engaged for all the inconveniences or damages inherent to the use of the Internet network, in particular a rupture of service, an external intrusion or the presence of computer viruses.
Article 12 - Applicable law in case of litigation
The language of this contract is the French language. The present conditions of sale are subject to Belgian law. In case of dispute, the Belgian courts will have exclusive jurisdiction.
Article 13 - Intellectual property
All the elements of the site of the Gtredici store are and remain the intellectual and exclusive property of the Gtredici store. No one is authorized to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially, elements of the site whether they are software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written agreement of the Gtredici store.